Writing Resources
With the report there is going to critically evaluate recent product developments of Airbnb budget airline and budget hotel whereby including an analysis of the change in business models from traditional hotels to Airbnb and the impact of this on stakeholders such as hotels and consumers Furthermore it has an evaluation of the changes in consumer demand as new or adapted hospitality products First of all we will discuss about developments of Airbnb As definition of Airbnb founded in August of 2008 and based in San Francisco California Airbnb is a trusted community marketplace for people to list discover and book unique accommodations around the world online or from a mobile phone or tablet Airbnb 2017 In the timeline of Airbnb the initial concept is created by Brian Chesky and Joe Gebbia
They start the website Airbnb begin to do business in many cities around the world and continued to maintain steady growth In this case of the Airbnb there have been some roles of mediator as recovery satisfaction and word of mouth return intention it suggested that the long term relationship can be developed when their strong trust is established customer satisfaction is found as a dominant direct determinant of repurchase intention by guests in first class and luxury hotels and brand trust is a moderator between them Wilkins et al 2009
