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Dani et al 2006 also identify the ability of individuals to manage technical uncertainties whilst taking leadership as additional attributes to the facilitation of trust formation within groups Communication behaviours that maintain trust in a group are predictable communication as well as substantial and timely responses Other beneficial factors include the presence of positive leadership and the ability to react steadily to crises Overall their eight week study on these GVTs supported the concept of swift trust Panteli 2005 performed a case analysis by extending the case study conducted by Jarvenpaa and Leidner 1998 by focusing on GVTs within a business context The teams were part of a global IT organization The analysis was done by measuring teams in two general categories high trust or low trust Results highlighted that shared goals were important in high trust teams GVTs that commonly perform effectively connect via regular communications through synchronous devices such as telephone and videoconferencing systems Jarvenpaa and Leidner s findings were reinforced as the high trust teams again established a social and fun aspect in their communications Furthermore multiple factors such as common social norms recurring interactions and mutual experiences have been recognized in facilitating the development of trust Bradach Eccles 1988 Mayer et al 1995 An additional feature identified to encourage trust and cooperation is the expectation of future association Powell 1990
