CHAPTER ONE INTRODUCTION 1 Project Background We are living in a world where cars are playing a big role in our daily activities In one way or another cars have made many people’s work easier by moving them from one place to another faster and therefore saving them time for we know time is money Not everyone owns a car and this is where car rental service businesses come in to offer cars for hire A rental service is a service in which customers request the hire of a rental unit This is more convenient than carrying the cost of owning and maintaining the unit Through car rental companies customers can hire automobiles for a short period of time at a fee This is an extended form of a rental shop which allows the user to return the rented unit after use The Car Hire Management System is going to make work easier for the user and the car rental company by providing an online platform for them Nowadays technology is playing a major role in the business sector Many businesses have incorporated themselves with technology which helps them widen their area of service and conducting their business over the internet The Car Hire Management System transforms the manual process of hiring to a computerized system and reduce paperwork It will show car details renting price for each car and does a user satisfaction test 1 2 Problem Statement Manual Car rental services in Kenya poses quite a number of challenges
