Essay Example on Business Continuity plan for Molina Healthcare

This document outlines the steps required to operate Molina Healthcare Long Beach in the event of an unanticipated interruption of normal operations This document will outline the assumptions Business Continuity plan details Emergency Action Plan and also Alternate site locations Assumptions The plan will be implemented if operating systems are unavailable for 48 hours Molina management and Facilities will provide temporary space for critical staff Molina s Technical Support will provide technical assistance for temporary location Molina s Telecommunications will have phone lines available in temporary location Equipment can be rented or otherwise acquired as needed Molina s Technical Support can restore files from the latest off site back ups Plan Distribution and Awareness The BCP is located on the Business Continuity SharePoint for Molina staff to review and maintain awareness The plan is printed onsite and at corporate in hardcopy form The plan is exercised annually by conducting tabletop exercises in coordination with IT exercises and actual incidents The following risks below are identified as the most probable threats to Molina Healthcare caused by internal external natural or man made hazards as well as operational and financial risks which could impact the ability to conduct business as usual 

These vulnerabilities will then applied to a list of business processes to determine tangible impacts to the organization if a business function could not be performed due to some type of disruption HVAC Failure Loss of Sensitive Records or Data Terrorism Theft Burglary Robbery Embezzlement Tropical Storm Hurricane Disclosure of Sensitive Information Flooding External Environmental Loss of Key Staff Wild fire Aviation Mass Transit Disaster Cyber Crime IT Vandalism Earthquake Equipment Failure Excluding IT Hardware IT Applications Failure Critical Business functions and their impacted IT applications with Projected Recovery time DEPARTMENT BUSINESS FUNCTION RECOVERY TIME CRITICAL SOFTWARE APPLICATIONS Analytics Analytics and Reporting 0 24 Hours QNXT SQL Server 2008 R2 SQL Server BIDS MS office Web Browser Compliance Fraud Waste and Abuse 0 24 Hours Standard computer applications IntegriLink program maintained by Global Compliance vendor MS Outlook Desktop Support Technical Support 0 24 Hours Altiris Deployment Console Finance Finance 0 24 Hours QNXT JDE Molina Financials Government Contracts File and store all plan correspondence with regulatory agencies and health plan partners including tasks and follow up to HHSC requests 0 24 Hours sharepoint and standard computer applications including SharePoint Healthcare Services Administrative Support 0 24 Hours QNXT CareAdvance Encoder Pro InterQual SharePoint Outlook Phone Pharmacy Phone Queue More than 5 Days Cisco Supervisor Desktop Cisco Agent Desktop CUIC Cisco VPN Pharmacy Prior Authorizations More than 5 Days Caremark Client Online Services RxClaim Client Access CAS TexasVendorDrug com ICD9 Website 

the Incident Management Team if you can safely make that call without endangering your own welfare Assist those requiring special assistance to evacuate and or notify first responders of persons needing assistance Assemble at the designated assembly area Conduct a headcount and report staff status to management The Incident Management Team The Molina Healthcare Incident Management Team IMT is a group of operational leaders with the authority and ability to make decisions about mitigating an incident for the organization The Business Continuity team will provide training for IMT members on their roles and responsibilities The Incident Management Team uses the Hospital Incident Command System HICS Positions in the Hospital Incident Command System do not necessarily coordinate to a person's position in the company The local IMT should be notified when there is an incident or potential incident that will impact the organization's ability to continue business or affect patient care These may include any emergency incident listed above major incident media relations or notification of potential incidents Potential incidents can include a known weather event such as flooding hurricane snow storm blizzard or epidemic pandemic Alternate work locations for business unit recovery have been identified as Molina Healthcare San Pedro Location 222 W Sixth St San Pedro 90731 562 375 8001 Molina Healthcare Hughes Way Location 1501 Hughes Way Long Beach 90804 562 375 1788 Molina Healthcare WTC Location One World Trade Center Long Beach 90802 562 375 1500