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210Over 6 years of experience as a Business Technical Analyst in Healthcare and Finance domains A proactive high performer with proven ability to work with multi discipline cross cultural teams and end users Strong understanding of SDLC Software development lifecycle process and project delivery process Proficient knowledge in business process modelling analytics and tools to understand analyze and create solutions to complex business application issue problems Strong expertise in gathering analyzing Functional and Non Functional specifications using Joint Application Requirements JAR JAD sessions Extensive experience in designing Test Plan Test Scenarios Complex Test Cases Test Execution Schedules Test Execution Reports and Defect Summary Reports Extensive experience in Functional Integration Regression User Acceptance UAT System Load and Black Box Testing Good Management Execution and Documentation skills Proficient in MS office tools Powerpoint Excel and Word and data modelling tools like MS Visio Develop and maintain complex SQL queries for MS SQL Server and MS Visual Source Safe for extensive back end testing purposes PROFESSIONAL EXPERIENCE Business System Analyst Macropus Global Ltd Victoria BC January 2015 January 2018 Client Maximus Canada BC Carried out queries from customer database using SQL data mapping field mapping data integration and sorted extracts as per insurance application status age gender time services demographics lead aggregator sources agent IDs and call center division to help design an effective efficient and theme oriented online quoting engine
Software troubleshooting including installation of OS drivers backup and recovery Responsible for part dispatching tracking and logging in CRM in case of hardware failures Education Master of Engineering in Electrical and Computer Engineering Carleton University Ottawa Canada Bachelor of Technology in Electrical and Electronics Engineering Jawaharlal Nehru Technological University Hyderabad Telangana Additional Information Process Modelling tools MS Visio Data Analysis Mapping Modelling Languages C C NET Methodology UML Agile Water fall Application Software MS Project MS SharePoint MS Exchange MS Office MS Excel JIRA Contour Adobe acrobat 9 0 PowerPoint Redmine Test Link HP Quality Center Operating systems UNIX Windows XP 7 Communications MS Outlook Microsoft Lync WebEx Go to Meeting Database Technologies MS Access SQL server MySQL Oracle 11g Quality Management Testing Tools HP Quality Center HP ALM QTP Load Runner Protocols and Technology TCP IP DHCP DNS POE VPN NTFS WINS NETBIOS VOIP PC Security Windows Active Directory Group Policy Management Windows Symantec Endpoint Security VMware