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305Of course shift has beneficial effects on job satisfaction when it improves working conditions Research among Norwegian doctors showed an increase in their work satisfaction when a change in their duties led to decongestion in their pressing and demanding program Solberg I et al 2012 Although the importance of the Human Resources HR sector in the progress of enterprises and organizations has been recognized the views on the correlation between job satisfaction and employee performance vary Ostroff 1992 studied the results of a research at school and concluded that teacher behaviour and a sense of job satisfaction were directly related to school performance Cole L 2015 Harter 2002 along with other researchers conducted a survey of 36 organizations finding a positive relationship between job satisfaction of employees and their commitment to work productivity turnover and customer satisfaction Cole L 2015 In another survey Shikdar and Das 2003 found the correlation between employee satisfaction and productivity to be very high suggesting that in a recurrent work incentives are needed
On the other hand Laffaldano and Muchinsky 1985 carrying out a meta analysis of previous surveys concluded that the Satisfaction and Productivity correlation index is low That is the research evidence showed that the satisfied worker is not necessarily productive Another important remark from Locker and Latham 1990 is that the relationship between satisfaction and productivity is reverse It is likely that productivity at work leads to satisfaction But this is overturned by another Callagham and Coldwell 2014 survey conducted among academics and says academics with more work their satisfaction rate is less than the less productive Herzberg was the reporter of the so called theory of the two factors in which he presented a comprehensive motivation theory based on the concept of job satisfaction According to this theory job satisfaction depends on two distinct categories of factors The first category was called hygiene or retention factors and the second motivation factors For the first Herzberg refers to elements that he considers to be self evident in a business while in the second he refers to factors that can produce pleasure and motivation for work by workers At the same time surveys have come to ruin the myth that wages in a job are the most important factor in employee satisfaction The researchers concluded that despite the different theories the relationship of job satisfaction with the pay received by the worker has a marginal correlation Summarizing the international literature and scientific researchers they have been very intensive with research to measure the combination of job satisfaction with specific factors that theory claims to affect the satisfaction of one's work.